In practice, very little changes for you. Your Brand Portal will continue to operate as you’re used to. Our team remains the same, and all existing agreements remain in place.

• Access to your Brand Portal remains unchanged.
• Existing contracts remain valid.
• All current functionalities stay available in your portal.
• Support continues to be provided by your trusted Solutions Consultant: Niels, Martijn, or Matthijs.
• The service you’re accustomed to.
• Ongoing implementations and projects continue as planned.

• The product name changes to Spotler Brand ID.
• The organisation behind the platform is now called Spotler.
• Internal processes and infrastructure will be aligned with Spotler standards where necessary.
• Future technical integrations with other Spotler products may be explored, giving you even easier access to powerful software solutions.

To continue growing, we needed a new approach. Spotler develops marketing software that helps you easily and data‑driven connect with your audience. By joining Spotler, we can offer our Brand Portal software even more professionally and instantly deliver more value to our customers.

Think of future integrations between Spotler Brand ID and other marketing tools within Spotler, enabling brand management and marketing activation to work together seamlessly.

Capital ID has become part of Spotler. The new name Spotler Brand ID fits our Brand Portal software well and aligns with Spotler’s product structure.

Yes, all existing contracts remain in place.

Yes. Service and support remain the same. You keep your dedicated Solutions Consultant. So if you run into issues while using your Brand Portal, you can report them to your usual contact. They’ll ensure the right support is provided as quickly as possible. And Gerben remains your Customer Success Manager.

Yes, our Zwolle office remains.

Your Brand Portal stays exactly the same. The platform continues to work as you’re used to, including all familiar features, roles, and permissions.

Security and privacy remain key priorities within Spotler Brand ID. As before, a Privacy Officer (Helga Wesselink) and a Security Officer (Marcel Braakman) ensure data is handled correctly.

Our Brand Portals continue to comply with standards such as GDPR, and the ISO27001 certification remains valid. This ensures the safety and privacy of your company and customer data when using Spotler Brand ID.

Yes, absolutely. Please contact Gerben (g.bleijenburg@capitalid.nl).

If you’re in the purchasing process of a Capital ID product, your quotation remains valid until its expiry date. And even after that, our modules will remain available. The offering stays the same.

For now, both contracts and terms continue to exist side by side. We’re exploring how we can support these combinations in the future. Once we have updates, we’ll get in touch.

Yes, Spotler Brand ID will continue to organize customer events. The next Brand VIP Event is planned for this spring. A Save the Date will follow soon.

No, no action is required from you. You can continue using your Brand Portal just as you always have.

We’re working with a phased integration. Step by step, we will first focus on transitioning the name Capital ID to Spotler Brand ID. This includes a new visual identity and updated logo.

You can continue to use your Brand Portal independently, but our software will soon become even more powerful as part of Spotler’s complete marketing solution. Integrations will continue to improve.

We will only roll out changes once they are fully tested and operational. Of course, we will keep you informed of all relevant developments.