Customer Success Programme

We all know examples of IT projects that exceed their budget and/or planning. At the start of each new project, you are sure that this will not happen to you – and it won’t!

We understand perfectly that our clients continuously face professional and organisational challenges and that they need to report on their objectives. That is exactly why we have developed our Customer Success Programme. The power of success knows no bounds and we love contributing to the success of others.

The Customer Success Programme includes the following components, among others:

  • Dedicated coaching by an assigned Principal Consultant
  • The Capital ID Support Team thinks along with you at all times
  • Access to all assets in the Capital ID knowledge bank
  • Invitations to the ID Impact sessions: interactive knowledge sessions for users of ID Manager
  • Business case and statistics monitoring via the ID ROI model and the ID maturity model

You will benefit from the Customer Success Programme during the initial introduction and for the entire duration of our working relationship. We would be happy to tell you more about it.

Six Week Promise

Clear agreements. Quick & effective development.

Read more

Free quickscan

Discover how ID manager can benefit your organisation. 

Read more

ID Impact

Our clients are always up to date with the latest trends & features.

Read more